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Northern light has introduced a free search engine for business news, articles, and blogs. it also provide an option of automated meaing extraction and collaborative social computing features.
The search engine will automatically connect the business researcher with thousands of relevant business news, leading business publication, which automatically save users time and provide highly reliable sources. furthermore, the users can analyze their search results and extract meaning from the articles or blogs.
Further the product offer market intelligence Wiki and a series of widgets designed to leverage the search activity. The Market Intelligence Wiki provides a detail overview of selected industries and business trends, with a detailed picture of market segments, issues, breaking news, companies and government regulations. actions
i found this article really interesting, because it talks about the new product that is coming out in market. Coveo solutions has released a limited of Coveo G2B for email. the company claims that Coveo G2B is the only email searching product that deliver unified search across both live and archieved email from any desktop, or any mobile device.
further the company says that it give a better protections for companies who uses the product. for example an employee cannot walk or send company data through company’s server because Coveo application will detect the threat.
The Malaysian Ministry of Education wanted to improve Malaysia’s higher education system and turn Malaysia into a country known for its excellent higher education especially in the South East Asian region. The Ministry identified Knowledge Management (KM) as one of the key requirements to achieve its goal.
The main theme of this study was to identify the core component of Knowledge Management. The study concluded that the main areas of KM includes the creation/generation of knowledge by faculty and students, the sources or channels that they use to acquire knowledge, the process of storing the acquired knowledge, and finally the dissemination or sharing of the knowledge in their respective universities. Furthermore, the Ministry also wanted to find out the level of the aforementioned practices in Malaysian Universities. The second stage of this study was to identify and analyze the social and technical aspects of knowledge management. The technical aspects are as follows:
Infrastructure: This deals with the technical component of KM such as software and hardware.
Info-culture: Which deals with predominant attitudes and behaviour whereby a set of rules and guidance are established for members of a group or an organization to follow.
Info-structure: This deals with people’s views and reactions towards different organizational infrastructures such as IT, infrastructure policy, and organizational hierarchy.
The last part of this process was to analyze the different factors that affect the implication of Knowledge Management.
In order to accumulate data for their study, the Ministry formulated a survey and had eight universities participate in it. The Ministry used different statistical techniques e.g. descriptive analysis, factor analysis, and multiple regressions in order to analyse the data. After analysing the data, the Ministry found that the participant universities have a high level of KM practices; such that the students and faculties generate knowledge through class discussion, discussion with peers, observation, and experimentation. They acquired knowledge through researches, the internet, intranets, conferences, bulletin boards, and workshops. The knowledge acquired was stored as both hard and soft copies, and was also properly filed in databases. Finally, they shared their knowledge extensively through publications, conferences, workshops, dialogues, forums, informal discussions, teaching and trainings, and consultancies. Based on the survey, the Ministry concluded that the first four components of KM did not need any readjustments or new implementations because the results from the survey were satisfactory.
After analyzing the data for social and technical components of KM, the Ministry found out that most of the participants were satisfied with organizational culture and structure but some of the participants were moderately satisfy with IT infrastructure such as IT maintenance, data security, and adequate IT support. Based on these findings, the Ministry found out that the socio-technical components were the key factors in enhancing the performance of the universities. Thus the implementation of an IT infrastructure or knowledge management system which utilized human capital with best practice and procedures was found to be the most efficient way of enhancing the performance of the universities.
As we talked in our last class about (ECM) enterprise content management, i found a really good article in KMworld magazine which elaborates more on this topic. This article talks about Sharepoint, a product of microsoft for storing and sharing of data on the web and how it is being instead of enterprise content management.
This articles describes why companies increasing use sharepoint instead of enterprise content management. The first reason is that, it’s much cheaper for companies to deploy sharepoint than enterprise content management. Since in today’s growing economy, most companies who enters the market doesn’t have the budget to spend on expensive (ECM), so they deploy sharepoint as a middle-ware in order to integrate ECM repository and Sharepoint interface.
Sharepoint application provide a platform to integrate all the application throughout the organization. It is well suited in a collaborative environment, which means that it provide the opportunity to work collaboratively. For example, it provides formal and informal environment such as disscussion board, Wikis and message board where the individual can share their ideas and knowledge expertise and can search for solutions.
The companies can store different sort of documents such as product, product sales, technical problems and technical documents which are all in Microsoft word format. Sharepoint also enable the company to store the most recent formats of documents in Wikis.
The future prospects of Sharepoint is to expand the software and enable the software to capture and store data through it is customer relationship management. Sharepoint is already being used by around 100 Million customers and its revenue was over $1 Billion in 2007.
After 1980s, the government start deregulating the telecommunication market which changed the business trend and caused the entry of new companies in the businness. this new trend in telecomunication market brought obstracle and new opportunities for Siemens ICN. the obstacle for Siemens ICN was the cost, because each company was competing in the market on the basis of price and better quality. Since Siemens ICN was a major equipment provider found it hard to compete with other companies on the basis of price. The new entrances brought a wide array of new demands in telecommunication market such Technical service, financial service, Fresh business plan and Analysis and new equipment. Since Siemens ICN was an old and well experienced company in the business found these new demands as a new opportunity in the business.
With this new trend of business, Siemens ICN found out that if they store their business expertise knowledge in a database, they can re-sell that knowledge in the market in the future. Hence Siemens ICN came up with ShareNet. ShareNet is global Knowledge database that provides answers on technical isssues, business related issues, and financial issues.
Siemens ICN came up with ShareNet with the collaboration of experts from all the branches. the experts shared their knowledge and experience and saved it as solution in a database. the database connects all the branches of Siemens through intranet where the sales-person and other Siemens staff members access the database for every problems they face on daily bases.
Siemens ICN also introduce a reward system, where it motivates the workers of Siemens to share their knowledge expertise and use that knowledge and get reward. The reward is not merely monetary but rather Siemens provide equipment, Siemens shares and stock etc. ShareNet improved effeciency, lowered cost, increased revenue, improved sale and marketing process. ShareNet implementation was substantially expensive for Siemens ICN and the benefit was unknown for Siemens. After implementing ShareNet, one of the concern for Siemens ICN was the security and confidentiality issue and dependancy of workers on ShareNet, but over the time Siemens ICN systematically eliminated those concern.
i was surfing (kmworld.com) and i found a really good article which talks about the new trend of technology that is coming out to the market. the article talks about Webfocus a business intelligence (BI) application and RFID. The Ace corporation is planning to introduce Webfocus application in their system, which will help the company to cut the cost, timing and improve accuracy. another benifit of Webfocus application is that, there is no restriction on the number of user, and also takes less time for query unlike SQL server.
the article also talks about RFID, which is coming out to the market. Companies like Metro group a European retailer and Walmart had introduced in their company. but the only problem of RFID is the cost. it cost around 10 cent per RFID, which means that the aggregate cost of the material goes quite high if they introduce RFID with each inventory.
the link for the article is as follow: http://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=40815&PageNum=1
i was reading an article regarding Wikis and blogs in kmworld.com. The article talks about how wikis and blogs are becoming a part of KM solution and how the companies and organization will use them as source for their knowledge management solution in near future. as the article describes that KM has driven to a much greater extent by the broad user base rather than being mandated primarily from above. Many of the innovations are incorporating social networking capabilities. A good example is provided by blogs and wikis. Often installed as rogue software initially, they were inexpensive, easy to deploy and allowed users to contribute content easily. Now, IT departments are evaluating them for strategic use in the enterprise. The goal is to continue to offer easy publishing and management, while meeting enterprise realities for permission controls. In addition, the potential for having many wikis and blogs create innumerable silos of information would counteract the benefits of ease of use.
KM provides pragmatic solutions as well as a vision for managing information. Companies need to follow rules for compliance, and they need to be efficient. More and more organizations have virtual teams that need to collaborate and connect people.
KM has evolved to the point where collaboration and contribution is as much a priority as information access. KM is no longer just about connecting people to content, it is also about connecting people to people. The effective design simplifies functions such as search and browse, but also provides efficient contextual access to collaboration tools such as discussion groups and tagging. KM environments are no longer measured only on how well they lead users to relevant knowledge; the new measure is how effectively they promote participation.
In contrast to earlier generation business intelligent (BI) systems, future systems will increasingly allow users to interact directly and in real time through Blogs and Wikis where they can add their own data. The Endeca (endeca.com) Information Access Platform let users query corporate databases and other information stores from an interface that corresponds to key measures of interest to that individual. For example, salespeople can look for prospects likely to be most productive—which ones have the highest historical sales, which ones have warranties that are about to expire and so on. Results guide the user’s daily activities, allowing workers to make data-driven decisions.
Users who want to add tags can type in the beginning of a word and a list of options will be presented, or completely new ones can be incorporated. Searches bring up results not only from relational databases and other enterprise information stores but also from comparably tagged blog and wiki content. Increasingly, organizations will be making good use of the volumes of unstructured data they collect, integrating it with structured, quantitative information to gain insights into performance. The formerly separate functions of BI are also working more synergistically. Visualization techniques that help users absorb and respond to critical data, such as key performance indicators (KPIs) presented in dashboards, are an important aspect of usability. Users personalize presentation of key performance indicators using a codeless, browser-based, drag-and-drop interface. Insight is geared toward providing real-time operational data.
KM of the future will include more solutions delivered in the software as a service model, in which the vendor or a third party hosts the software in a one-to-many format. Customers pay a monthly fee and upgrades are managed by the host. The availability of more products in this model will make KM solutions accessible to more companies, especially small to midsize organizations. However, large companies that prefer to focus on their core competencies have also shown that they are willing to delegate that IT function to external companies. Enterprise blogs will not become a substitute for ECM systems that keep track of documents for compliance. But they could help capture and distribute answers that are uncovered when humans have to deal with troublesome compliance issues.
