Today’s literature research presentation over effective ways to implement knowledge management and communities of practice in businesses targets many of the problems brought up by the ‘nonsense of KM’ article. One of the biggest challenges is getting people to trust the system. Knowing where and who their knowledge is going to, and its professional use will help people in their confidence to share. One of the 14 ways to get successfull sharing was having direct request to do so from supieriors, bosses, or other companies/co-workers. Knowing that the effort and time taken to ’share’ will be recognized and looked upon positively will be encouraging. It may also give opportunity for promotion and positive feedbacks and evaluations which help the employees. Also have specific questions that are straight forward and not ongoing will cut down on the time it takes to answer. The person providing information won’t have to guess what the question they are being asked is. They can provide direct answers that will also cut out possibilities of several follow up questions. Having direct access to these questions will also allow people to save time searching trough information bases. Time and incentives are as influencial in knowledge sharing as trust of job security and accountability. Addressing directly the problems involved and offering solutions such as the presentation today did, will help in building a stronger knowledge base and community of practice/sharing.
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March 28, 2008 at 1:26 am
drphelps
Please bring this insight into our final facilitated session!